Phone: (713) 477-7355

Fax: (281) 657-6229 


Systech Solutions Training Center
1100 Nasa Prkwy Ste 501
Houston, TX 77059

Systech Solutions Mailing Address
2437 Bay Area Boulevard #226
Houston, TX 77058



Serving the great state of
Texas and beyond


Diamond Level of service
Trusted Source for Practice Management and EHR Technologies
lytec

Practice Management
Software with Lytec
Technologies

We will be taking pre-orders for the Lytec software upgrades coming later this year.

Need Help Now?

If you are currently experiencing a system outage or other emergency, please call us at (713) 477-7355 for a free assessment of your problem and a no-obligation quote.  It is possible that your trouble can be diagnosed and fixed remotely in just a few minutes.

Need Occasional Support?


We offer a range of support options so you can choose whatever best suits your needs.

 

Hourly Support - Pay Only When You Need Us


Package of Hours - Pre-paid coverage offered at a discount. Offered in bundles of 5, 10, or 20 hours. Credits never expire.

Looking for Complete Coverage?
Systech Solutions is pleased to offer UNLIMITED Phone/Remote/Email Support agreements to our clients. This renewable agreement covers all your currently owned Lytec modules and selected add-on Third Party modules. Our experienced team of certified consultants will help you run your system and business better by taking the worry out of the clock ticking when you need top level qualified support.

  

What is covered?

Support for the current and one previous versions of the covered product set

Provide information on program functionality and use of the system

Error message troubleshooting

Claim reject troubleshooting

Product activation issues

Remote assistance connections

Installation of service packs (as applicable)

 

Benefits

Preventative support to help keep your system healthy and trouble free

UNLIMITED Support via phone, remote connection and email

Staffed by experienced and certified technician and consultants

Includes ALL remote connection fees

Discounts for prepaid multi-year agreements

One fee covers all seats and licenses

Coverage during regular business hours (8:30am-5p Central Time)

 

Lytec Software Support Options – Call for Pricing

Hourly Support - Pay Only When You Need Us

Package of 5, 10, or 20 Pre-Paid Hours (no expiration date)
Unlimited Phone/Remote/Email Support  (Available in 3, 6 and 12 month packages)

 

 

Services covered separately – call for a quote!

Claim Rejection Resolution Training

Lytec

Version upgrades

PC hardware

User training

Custom reports

Custom Documentation

Back-ups, data repair and recovery

Spring Charts Support

Documenting your installation

Network troubleshooting and support

Unsupported versions  (More than two releases old)